1. Overview
This Privacy Policy explains how Rayoworx LLC ("Rayoworx", "we", "our", or "us") collects, uses, and
shares information when you interact with our website, AI-powered tools, digital products, or related services
(collectively, the "Service"). By accessing our website, purchasing or using our products, or interacting
with our services, you consent to the practices described below.
2. Information We Collect
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Account Information: name, business name, contact details, authentication credentials,
and subscription selections provided during signup or onboarding.
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Usage Data: log files, device and browser metadata, pages viewed, referral URLs, and
features accessed in order to secure and improve the Service.
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Product Data: information generated through your use of our AI tools and digital products,
including inputs, outputs, and configuration preferences.
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Payment Data: limited billing details and Stripe customer IDs needed to facilitate
purchases. Full card data is handled directly by Stripe.
3. How We Use Information
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Provide, maintain, and improve the Service, including personalization, onboarding, and feature
development.
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Send transactional communications (purchase confirmations, account notices, product updates) and respond
to support requests.
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Monitor security, prevent fraud, enforce acceptable use, and comply with legal obligations.
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Analyze aggregate usage trends to plan capacity and prioritize roadmap investments.
4. Sharing and Disclosure
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Vendors and Infrastructure Partners: trusted processors that host or deliver parts of
the Service, including Cloudflare (edge security and delivery), Stripe (payments), and email delivery
providers. Each vendor is bound by data protection agreements and only receives the minimum data needed
to provide its service.
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Professional Advisors or Authorities: when required to comply with law, enforce
agreements, or protect the rights and safety of Rayoworx, our users, or the public.
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Business Transfers: if Rayoworx is involved in a merger, financing, or acquisition,
data may be transferred as part of that transaction subject to continued privacy commitments.
We do not sell customer data, and we do not use your information for independent marketing beyond
our own products and services.
5. Data Retention
We retain account information for as long as your account remains active and for a reasonable period
afterward to comply with legal, tax, or audit requirements. Purchased digital products remain available
to you per the terms of your license.
6. Security
Rayoworx implements administrative, technical, and physical safeguards designed to protect information
against unauthorized access, loss, or misuse. All traffic is encrypted in transit (TLS 1.2+). We apply
security patches promptly and review changes for privacy impact. No system is perfect, so we encourage
customers to use strong credentials and protect their account access.
7. Your Choices
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Account Settings: update contact details or notification preferences through your
account.
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Data Requests: Rayoworx will assist with any data subject rights requests directed
to us that relate to the Service.
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Marketing Communications: opt out of product updates or newsletters using the
unsubscribe link in each email.
8. International Use
Rayoworx operates from the United States. If you access the Service from another region, you consent to
transferring and processing your information in the United States and anywhere our vendors operate.
9. Children
Rayoworx products are not directed to children under 16, and we do not knowingly collect personal
information from children. If we learn that a child's data has been provided, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy as our product evolves or legal requirements change. The "effective
date" will be revised, and significant changes will be communicated through email or in-product notices.
Continued use of the Service after the updated policy takes effect constitutes acceptance.
11. Contact
Questions or privacy requests can be sent to hello@rayoworx.com or
to Rayoworx LLC, 2501 Chatham Rd #8316, Springfield, IL 62704, USA.